In operation of the A&S official e-commerce shop (English version), ARTS & SCIENCE ONLINE SELLER intl., the notation based on the Specified Commercial Transactions Law is as follows.
ARTS & SCIENCE CO., LTD.
6-1-23 Minamiaoyama Minato-ku Tokyo 107-0062, JAPAN
Required payments other than the product price.
Duties and taxes (VAT) are to be paid locally by the person placing the order (an estimate of customs duties will be displayed on the checkout page). Please note the price of each product does not include Japanese consumption tax.
*Due to an upgrade on Shopify, an error is currently occurring for this feature (2023/7/19). For more information, please click here.
Deliveries will ship out within 5 business days after the order is placed.
*Please note that delays may occur due to natural disasters, social infrastructure or other cases of force majeure.
Cancellations / Exchanges / Returns
Regardless of before or after the product is shipped, after the items have been purchased cancellations, exchanges or returns at the convenience of the customer are not accepted.
Please contact us within 7 days of the arrival of the product if you find any defects or damage from shipment, or if a product different from the ordered product was delivered. After confirmation of the product condition and delivery status, the product will qualify for an exchange or return.
For further details, please see our Return policy.
1.Credit card （ VISA / MASTERCARD / JCB/ American Express ）
For inquiries, please contact
Office hours: Monday to Friday, 11:00~18:00 JST.
Closed: Saturdays, Sundays, and Japanese national holidays