Shipping
[Shipping areas]
Australia / Canada / China / Hong Kong / India / Macao / Malaysia / Mexico / New Zealand / Singapore / South Korea / Switzerland / Taiwan / Thailand / United Arab Emirates / United Kingdom / United States / Vietnam
[Delivery Charges]
Fees will depend on the order volume and shipping destination. It depends on the shipping destination and the items purchased. Please review the automatically calculated fees on the checkout page.
[Delivery couriers]
DHL / Fedex
[Dispatch date]
Generally, items will be shipped out within three business days after your order confirmation.
[For customer orders to India] In order to import all non-document deliveries to India, a mandatory procedure is required to submit your KYC (Know Your Customer) documents.
In any case the KYC is unregistered in time, delays of customs may occur.
Please follow the procedure listed in the DHL website below, and make sure the required criteria are met before placing your order.
https://www.dhlindia-kyc.com/forms/know-your-kyc.aspx#
For further questions, please contact DHL India directly.
* Every order reference will be packaged as one shipment. Multiple orders placed on the same day cannot be shipped together. Please carefully check before confirming your order.
* Please note that delays may occur due to natural disasters, social infrastructure or other cases of force majeure.
* For further details, please also refer to our Shopping guide.
Returns and Exchanges
We do not accept returns or exchanges due to personal reasons. Before you confirm your purchase, please send your inquiry through our Contact form to further assist you about the nature of each item.
* The actual products are photographed one by one. Due to the variations in monitors and browser experiences, the color of products may appear different on individual monitors. Computer monitors are not all calibrated equally for color reproduction. Please understand these cases will not be accepted as defective items.
* For further details, please refer to our Return policy.
